In today’s digital world, organizations rely on smart IT service management platforms to streamline operations. ServiceNow is one of the most powerful and in-demand cloud-based platforms used globally. At Vagdevi Technologies, Ameerpet, we offer industry-oriented ServiceNow training designed for both freshers and working professionals.
We provide online and offline classes, real-time lab access, and a placement guarantee to help students build a successful IT career.
Why Choose Vagdevi Technologies for ServiceNow Training?
Located in Ameerpet, Hyderabad
Experienced real-time trainers
Online & Offline classroom training
24/7 Lab availability
Real-time project exposure
Placement guarantee with interview support
Resume preparation & mock interviews
Dedicated placement team
ServiceNow Course Content at Vagdevi Technologies
1. Introduction to ServiceNow
What is ServiceNow?
ServiceNow architecture
Cloud computing basics
ServiceNow applications overview
ServiceNow instances & versions
2. ServiceNow User Interface & Navigation
UI overview
Application navigator
Forms, lists & filters
Personalizing ServiceNow UI
Basic administration concepts
3. ServiceNow Tables & Data Model
Tables and fields
Dictionary overview
Reference fields
Data relationships
Import sets & data sources
4. ServiceNow ITSM Overview
ITSM fundamentals
Incident Management
Problem Management
Change Management
Request Fulfillment
SLA & escalation rules
5. ServiceNow Forms & Lists Customization
Form design
List configuration
UI policies
Client scripts
Business rules
6. ServiceNow Workflow & Flow Designer
Workflow editor basics
Creating workflows
Flow Designer introduction
Automating approvals
Real-time use cases
7. ServiceNow Scripting Basics
JavaScript basics
Client-side scripting
Server-side scripting
Business rules scripting
Script includes
8. ServiceNow Security & Access Control
Users & groups
Roles & permissions
Access Control Lists (ACLs)
Data security best practices
9. ServiceNow Reporting & Dashboards
Creating reports
Types of reports
Scheduled reports
Dashboards & performance analytics
10. ServiceNow Integration Basics
REST & SOAP APIs
Integration overview
Import/export data
Third-party integrations
11. ServiceNow Update Sets & Deployment
Update sets concept
Capturing changes
Moving changes between instances
Best practices
12. ServiceNow CMDB & Asset Management
CMDB overview
Configuration Items (CI)
Asset lifecycle
Discovery basics
13. Real-Time Project & Use Cases
Live project implementation
End-to-end ServiceNow application
Real-time scenarios
Best industry practices
Training Modes Available
✅ Offline Training
Classroom training in Ameerpet
Hands-on lab sessions
Direct trainer interaction
✅ Online Training
Live instructor-led sessions
Recorded sessions available
Remote lab access
Placement Guarantee Program
At Vagdevi Technologies, we provide 100% placement assistance:
Resume building
Interview preparation
Mock interviews
Job referrals
Placement support till you get placed
Who Can Join This Course?
Fresh graduates
IT professionals
Non-IT candidates
Career switchers
Contact Vagdevi Technologies – Ameerpet
Call/WhatsApp: [95 1590 1571,91 3375 7367]
Location: Ameerpet, Hyderabad
Mode: Online & Offline
Website: www.vagdevitechnologies.com
